User Deletion
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User Deletion Policy
1. Overview
At SeamPlay ("Company", "we", "our", "us"), we respect your right to privacy and provide you with the ability to request the deletion of your user account and associated personal data. This User Deletion Policy outlines how you can request account deletion, what happens to your data, and any exceptions.
2. Requesting Account Deletion
You may request the deletion of your SeamPlay account at any time by:
Visiting your account settings and selecting the "Delete Account" option (if available), or
Contacting our support team at support@seamplay.com with the subject line "Account Deletion Request" and providing your registered email address.
3. What Will Be Deleted
Upon confirmation of your request and identity, we will:
Permanently delete your user account.
Remove or anonymize your personal data from our systems, including your name, email, phone number, and any stored content associated with your account.
Delete any stored payment or billing details, where applicable.
4. Retention of Certain Data
We may retain certain information even after your account has been deleted if:
It is necessary to comply with legal obligations (e.g., tax, fraud prevention, or financial reporting).
It is required for dispute resolution or enforcement of our Terms of Service.
Data is anonymized and no longer personally identifies you.
5. Processing Time
Once a deletion request is verified, we aim to process it within 15 business days. We will notify you when the process is complete.
6. Third-Party Services
If you have used third-party services (e.g., social media logins or integrated platforms), you may also need to delete your data with those providers separately.
7. Contact Us
If you have questions or need assistance regarding user data or account deletion, please contact us at:
Email: support@seamplay.com
Website: https://seamplay.com